Privacy Policy

At ALCA we recognize and respect the importance of maintaining the privacy of our customers. We do not sell, trade, disclose or give-away any information we may have on any of our customers or members. Our servers employ industry standard security procedures to protect all our information from unauthorised access.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form or fill live chat form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To send periodic emailsThe email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
• To send marketing material to inform you of new treatments, promotions etc.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

DO WE USE COOKIES?

Our website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website

YOUR CONSENT

By using our site, you consent to our privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the enquiry form or email info@alca.com.au